Buyers are responsible for any customs duties, import taxes, sales tax, VAT, or handling fees that may apply. These charges are not included in the item price or shipping cost unless explicitly stated. We are not responsible for delays caused by customs clearance. However, we always do our best to support smooth delivery by providing clear and accurate shipment documentation.

Customs duty rates vary by country and are calculated based on the HS Code. For reference, the HS Code / Tariff Number for our cables is 8544.42.1100. We strongly recommend contacting your local customs office prior to ordering to understand any potential additional charges. If you need clarification, feel free to contact us.

Examples of Possible Additional Charges

Depending on your country and shipping method, additional charges may include (but are not limited to):
– Import duties (customs duty)
– Sales Tax or Value Added Tax (VAT)
– Government-imposed tariffs
– Customs clearance or handling fees charged by the carrier

For USA Customers

In the United States, buyers may be charged:
– Sales Tax, depending on state regulations
– Import tariffs, if applicable
– Carrier handling or clearance fees

Effective August 29, 2025, the United States Government has implemented a reciprocal tariff policy affecting goods imported from Indonesia, where we are based. This tariff is 19% of the total declared value and applies only to Express Delivery shipments. Standard delivery will not incur this additional charge.

Example:
A package with a declared value of USD 25 may incur total charges of approximately USD 36, including tariff and related fees. These charges will be collected by the shipping carrier upon arrival in the United States.

For European Customers (EU & UK)

For shipments to Europe, buyers may be charged:
– VAT (e.g. 19–25% depending on country)
– Import duties, depending on local thresholds
– Customs handling or clearance fees charged by postal or courier services

Example:
A package with a declared value of EUR 30 shipped to the EU may be subject to:
– VAT calculated on the product value + shipping
– Additional customs handling fees charged by the carrier

The exact amount varies by country and local regulations.

If you are unsure which shipping option to choose or have any questions regarding customs, taxes, or tariffs, please do not hesitate to contact us—we’re happy to help.