Last updated: May 31, 2025

At Cablester Custom, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

1. Information We Collect
   We may collect the following types of information from you:
   
   a. Personal Information
   Full name
   Shipping and billing address
   Phone number
   Email address
   Payment details (limited; we do not store payment data directly on our servers)
   
   b. Technical Information
   IP address
   Device and browser type
   Pages visited on our site
   Session duration and site usage behavior
   
   c. Optional Information
   Product preferences
   Photos or reference images for custom builds (if submitted)
2. How We Use Your Information
   Your data may be used for the following purposes:
   a. Processing and fulfilling orders
   b. Managing your account
   c. Communicating regarding your order or inquiries
   d. Providing customer support
   e. Sending promotional emails (if you have opted in)
   e. Analyzing performance and improving our services

We do not sell, rent, or share your personal information with third parties without your consent, except when required by law.

3. Data Storage and Security
   a. Your data is securely stored with restricted access for authorized personnel only.
   b. We use encryption and secure protocols such as HTTPS to protect data during transmission.
   c. We do not directly store your credit card or full payment data.
   
4. Use of Cookies
   a. Our website uses cookies to enhance your browsing experience, including:
   b. Remembering user preferences
   c. Analyzing site traffic
   d. Managing login sessions and shopping cart functions

You may disable cookies via your browser settings, but this may affect the website’s functionality.

5. Your Rights
   You have the right to:
   a. Access the personal data we hold about you
   b. Request correction or deletion of your personal data
   c. Withdraw consent to specific data processing
   d. File a complaint with your local data protection authority, if applicable

Requests can be made by email to: shop.cablester@gmail.com

6. Sharing Information with Third Parties
   We only share your data with third parties when necessary, such as:
   a. Shipping/logistics providers (to deliver your orders)
   b. Payment service providers (to process transactions)
   c. Authorities if required by law

All third-party partners are required to keep your data confidential and use it only for the intended purpose.

7. International Users
   If you are located outside Indonesia, please note that your information will be processed in Indonesia. By using our services, you consent to this cross-border data transfer.
   
8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. Any major changes will be posted on our website and take effect immediately upon publication.
   
9. Contact Us
   If you have questions or requests related to privacy or data protection, please contact us at:
   📧 Email: shop.cablester@gmail.com
   📞 WhatsApp: +62 85880198180
   📍 Instagram: @cablestercustom